HP and their expired cartridges

There’s a HP printer in the church office. One of those fax/scan/print jobs. And it hasn’t been working properly. Bad printer.

The error of choice is “supply expired”. I think it’s a empty ink cartridge, so I check the levels and it’s showing plenty of ink in both. But the colour cartridge is a compatible one, and we’ve had trouble with them in the past. Hmmm.

Anyway, after faffing around with cartridges I do something I should have done in the beginning. I check the error online.

It seems those cheeky chaps at HP put an expiry date on their cartridges. And the printer will not use it after that date. Bad call.

Feeling a bit dubious about this, I follow the instructions and whip out the internal battery and lo and behold the printer prints!

BigAl

This entry was posted in BigAl, Computing. Bookmark the permalink.

One Response to HP and their expired cartridges

  1. Noelinho says:

    Now I’ve known for ages that HP do that, but I hadn’t thought that you could get round it by removing an internal battery. Clever.

    You’d have thought they’d have thought about it more and used the document timestamp or something. Maybe I should sell them that idea…

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>