I do my best to be an active member of the open source community - I try to promote good software, I report bugs, I try to write some code, and I may even do some documentation one day. But what I don’t expect is things like this email that I received this morning:
Bug #: 66 (http://www.websitebaker.org/bugs/bug.php?op=show&bugid=66)
Reported By: mrben@jedimoose.org
Summary: Javascript errors on adding links
URL: http://www.misterben.org.uk/wb/
Product: Website Baker 2.x.x
Version: 2.5.1
To be Closed in Version: None
Closed in Version: None
Component: Production Releases (Stable)
Site(s): All
! Status: Closed
! Resolution: Won’t Fix
Severity: Annoyance
OS/Version: Linux
Database: MySQL
Priority: 1 - Low
Assigned To:
COMMENTS
—– Posted by mrben@jedimoose.org at 10:37 AM on 04-26-2005 —–
Whenever you ‘OK’ one of the popups (eg the Links one) Firefox throws a
Javascript error and does not close the popup.
The error is:
Deprecated method document.getSelection() called. Please use
window.getSelection() instead.
This is probably a simple fix (find
& replace 
), but I thought I would point it out.
—– Posted by ryan@websitebaker.org at 1:34 AM on 06-21-2005 —–
+ This is a bug in HTMLArea I am guessing, since you did not state where
+ abouts it was. Also, because you did not specify a file to fix, I cannot
+ locate the error. Looks like unless you can tell me how to fix this in
+ the next few minutes, it will slip past 2.5.2 and therefore probably
+ never be fixed in 2.x, as 3.x is the next step after 2.5.2 - sorry.
Let’s point out some of the flaws in the reply, shall we?
- The bug was reported on the 26th April, the reply requesting information was sent on the 21st June. If you wanted more information, why not ask for it a little sooner
- “unless you can tell me how to fix this in the next few minutes” - if I could tell you how to fix it, I would have done so.
- I’m not going to reply “in the next few minutes” when you send me an email at 1.34am. At least give me 24 hours to reply
- Read my report carefully before responding - both in the title and in the text I make comment about the ‘Links’ popup, and yet the reply says I didn’t state where it was.
- If you have been unable to replicate my problem, then say so in a way that assures me that you have at least tried to do so
- I state a specific error about a specific javascript method that has been deprecated - it would take virtually no time at all to do a search for this method
I still like the software, but I think that the bug handling is less that satisfactory.
Rant over.
mrBen
